Privacy Policy
Child Foundation Australia is committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy applies to the Child Foundation Australia website and outlines how we collect, use, and protect your personal information. By accessing or using our website, you acknowledge and agree to the data practices described in this statement.
Collection of your Personal Information
Child Foundation Australia may collect personal information that can identify you, such as your name, email address, postal address, or phone number. We may also collect non-identifiable demographic details, such as your postcode, age, gender, preferences, interests, and favourites to support our mission to help disadvantaged children, while ensuring appropriate privacy safeguards.
In addition, certain technical information about your device is automatically collected when you visit our website. This may include your IP address, browser type, domain names, access times, and referring website addresses. We use this data to operate and improve our services, maintain service quality, and compile general usage statistics.
Please note that if you choose to share personal or sensitive information on public message boards hosted by Child Foundation Australia, that information may be collected and used by others. Child Foundation Australia does not access or monitor your private online communications.
We encourage you to review the privacy policies of any external websites you access via links from our website. Child Foundation Australia is not responsible for the privacy practices or content of external websites outside our own network.
Use of your Personal Information
Child Foundation Australia collects and uses your personal information to operate our Website, deliver the services you have requested, and to manage our charitable operations in accordance with applicable laws.
We may store, transfer, process, use, or disclose your personal information — including your name, telephone number, and email address — overseas if our service providers are located abroad, if our technical systems are hosted internationally, or if it is necessary for the purpose for which the information was originally provided. We take reasonable steps to ensure that overseas recipients of your personal information uphold privacy obligations equivalent to those required under Australian law.
Your personal information may also be shared within the global Child Foundation network — for example, your name and email address may be provided to the Child Foundation office in the country where your sponsored child resides so that they can correspond with you. This information may be sent to Child Foundation offices in Iran, the United States, or other relevant jurisdictions. While such sharing is essential to our sponsorship program, we remain committed to safeguarding your privacy and expect our overseas offices and service providers to take adequate measures to protect your personal information.
By using our services, you acknowledge that while Child Foundation Australia takes all reasonable precautions to protect your information, we cannot guarantee complete security in all circumstances, particularly when data is transmitted or stored overseas.
By engaging with Child Foundation Australia, you expressly consent to the transfer of your personal information, including sensitive information, outside Australia. You acknowledge that privacy protections in other jurisdictions may differ from those in Australia and that, by providing this consent, you may not be able to seek legal redress under overseas laws for any breach of privacy principles. This consent also means you waive our legal liability under Australian Privacy Principle 8.1 for the actions of overseas recipients. However, this in no way lessens our commitment to protecting your personal information and taking reasonable steps to prevent unauthorised access, misuse, or disclosure.
Child Foundation Australia does not sell, rent, or lease its supporter or donor lists to third parties. We may, from time to time, contact you on behalf of trusted partners about opportunities or initiatives that may be relevant to you. In such cases, your personally identifiable information is not disclosed to the partner without your explicit consent. We may also share data with carefully vetted service providers to perform essential functions such as statistical analysis, email or postal mail distribution, customer support, or delivery arrangements. These parties are strictly prohibited from using your personal information for any purpose other than providing services to Child Foundation Australia and must maintain the confidentiality of your information.
We will not use or disclose sensitive personal information — such as your race, religion, or political affiliations — without your explicit consent, except as required or authorised by law.
We may also use your information to communicate with you about our services, campaigns, and events, and to seek your feedback through surveys. We track interactions with our website to better understand user interests and to provide more relevant content and opportunities to our supporters.
Child Foundation Australia will only disclose your personal information without notice if required to do so by law or if we believe, in good faith, that such action is necessary to:
(a) comply with legal obligations or respond to lawful requests;
(b) protect and defend the rights, property, or operations of Child Foundation Australia;
(c) prevent, detect, or address actual or suspected fraud, misuse, or security threats; or
(d) protect the safety of our users, staff, or the public.
By using our services, you acknowledge that while Child Foundation Australia takes all reasonable precautions to protect your information, we cannot guarantee complete security in all circumstances, particularly when data is transmitted or stored overseas.
Use of Cookies
The Child Foundation Australia website uses “cookies” to enhance and personalise your online experience. A cookie is a small text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by the web server in the domain that issued them.
The main purpose of cookies is to save you time and improve your experience. For example, if you personalise pages or register with our website, cookies help us recall your information during future visits. This allows us to retrieve details such as your billing or shipping address, so you can easily use customised features without re-entering the same information.
You can choose to accept or decline cookies. Most web browsers accept them automatically, but you can modify your browser settings to decline cookies if you prefer. Please note that declining cookies may limit your ability to fully use the interactive features of our website.
Security of your Personal Information
Child Foundation Australia takes reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Personally identifiable information provided to us is stored on secure servers within a controlled environment. When sensitive information, such as credit card details, is transmitted to other websites or service providers, it is protected using industry-standard encryption, such as Secure Socket Layer (SSL) protocols.
Changes to this Statement
Child Foundation Australia may update this Privacy Statement from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this statement periodically to stay informed about how we protect your personal information. Continued use of our services after any updates constitutes acceptance of the revised Privacy Statement.
Contact Information
Child Foundation Australia welcomes your questions or concerns regarding this Privacy Statement. If you believe that we have not adhered to this statement, please contact us at info@childfoundation.com.au. We will use commercially reasonable efforts to promptly investigate and address any issues.
By continuing to engage with Child Foundation Australia, including reading or responding to our emails, you acknowledge that you have read and agree to the terms of this Privacy Policy.